Terms of Service

Effective Date: Nov 21, 2024

Welcome to Spine AI! These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms.


1. Overview of Services

1.1 Service Description: Our Services include artificial intelligence tools, tables, explorations, dashboards and other hosted software for building and maintaining AI analysts.

1.2 Modifications to Services: We may modify, limit, or discontinue parts of the Services at our discretion. We will attempt to notify you when such changes materially impact your use.

1.3 Third-Party Services: The Services may integrate with third-party platforms. Your use of such services is governed by their terms. We disclaim liability for disruptions or changes caused by third-party services.


2. Eligibility and Account Responsibilities

2.1 Eligibility: You must be 18 years or older to access the Services.

2.2 Account Creation: If an account is required, you are responsible for maintaining its security. Notify us of any unauthorized use.


3. User Data and Privacy

3.1 Data Ownership: You retain ownership of all data you input into the Services ("Customer Data").

3.2 Use of Data: You grant us the right to use aggregated and anonymized Customer Data to improve our Services.

3.3 Privacy Policy: Use of the Services is governed by our Privacy Policy, which details how your information is collected, used, and protected.


4. Intellectual Property

4.1 Ownership: All intellectual property related to the Services, including software, trademarks, and content, remains ours. No ownership is transferred through your use of the Services.


5. Fees and Payment

5.1 Service Fees: Fees for paid features or subscriptions are communicated during the purchase process and are non-refundable unless required by law.

5.2 Late Payments: Late payments may incur interest, and access to the Services may be suspended until payment is resolved.


6. Limitations of Liability

6.1 Disclaimers: The Services are provided "AS IS" and "AS AVAILABLE." We make no guarantees regarding uninterrupted access or error-free operation.

6.2 Liability Cap: To the maximum extent permitted by law, our liability is limited to the total fees you paid in the 12 months preceding any claim.


7. Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of the Services or breach of these Terms.


8. Termination

8.1 Termination by Us: We may terminate or suspend your access if you breach these Terms.

8.2 Termination by You: You may stop using the Services at any time. No refunds will be provided unless required by law.


9. Publicity

By using our Services, you grant us the right to identify you as a customer and use your name and logo for promotional purposes, such as on our website or in marketing materials. This usage will only be part of a general customer list and will not imply specific endorsements without your prior written consent. If you prefer not to be included, you may notify us at founders@getspine.ai to opt-out.


10. Changes to Terms

We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the updated Terms.


11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Ontario, Canada. Disputes will be resolved exclusively in the courts of Ontario, Canada.


12. Contact Information

For questions or legal notices, contact us at:
Email: founders@getspine.ai
Address: Spine AI Inc.,100 King St W Toronto, 1 First Canadian Place, Suite 6200, ON M5X 1B8, Canada